Legal Information

Privacy
Policy

Last Updated: December 2025

At NeoAuto EV, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on our website, subscribe to our newsletter, fill out a form, or contact us. This information may include:

  • Name and contact information (email address, name)
  • Demographic information and preferences
  • Communication preferences and subscription settings
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers and characteristics

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, improve functionality, and provide personalized content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our website and services
  • To respond to your inquiries, comments, and requests
  • To send you newsletters, marketing communications, and updates (with your consent)
  • To personalize your experience and deliver relevant content
  • To analyze website usage and trends to enhance user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and protect our rights
  • To conduct research and analytics to improve our services

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers are contractually obligated to maintain the confidentiality of your information.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service
  • Withdrawal of Consent: Withdraw consent for data processing where applicable
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page. We are committed to addressing your inquiries promptly and transparently.